Categories

VPN Access

1. VPN Software

  • Platform: Cisco AnyConnect Secure Mobility Client
  • Download Link: [vpn.forgemarketing.com/download]
  • Supported Devices: Windows, macOS, iOS, Android

2. Setup Instructions

Step 1 — Install the VPN Client

  1. Download the Cisco AnyConnect installer from the link above.
  2. Open the downloaded file and follow on-screen prompts.
  3. Restart your device after installation is complete.

Step 2 — First-Time Login

  1. Open Cisco AnyConnect.
  2. In the Server Address field, enter: vpn.forgemarketing.com
  3. Click Connect.
  4. Enter your Forge Marketing email and password.
  5. Complete Multi-Factor Authentication (MFA) via Microsoft Authenticator on your phone.

Step 3 — Confirmation

  • Once connected, you’ll see the “Connected to Forge VPN” message in the taskbar (Windows) or menu bar (Mac).

3. When to Use the VPN

  • Accessing Forge Marketing systems from home, a client site, or public Wi-Fi
  • Connecting to shared drives or the intranet outside the office
  • Working while travelling internationally

4. Disconnecting from the VPN

  • Open Cisco AnyConnect.
  • Click Disconnect.
  • Close the application to save system resources.

5. Troubleshooting

If you can’t connect:

  • Check your internet connection.
    • Ensure your username/password are correct.
    • Restart your computer and try again.
  • If issues persist: Contact IT Support.

6. Support Contacts

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