Systems & Processes
Ticketing & Support
Support tickets & escalations
CRM
How to use the CRM
Project Management Tools
How to use workspace
File Storage
Our shared drive and folder system
Communication Tools
How to use slack & joining channels
HR & Admin
Find articles related to hr & admin.
Security & IT
Find articles related to security & it.
Most viewed Systems & Processes articles
- File Storage & Collaboration (Google Drive / SharePoint)
- How to Track the Status of Your IT Support Ticket
- How to Update Task Status
- How to Submit an IT Support Ticket
- Co-authoring Documents in Real Time
- How to Close or Update a Ticket
- Updating Client Information
- How to Create and Assign a Task
- How to Update Your Personal Details (Bank, Address, Emergency Contact)
- How to Escalate a Ticket to a Manager