Recovering Deleted Files
Accidental file deletion can happen. Knowing how to recover deleted files ensures important documents and assets are restored quickly without losing progress.
Step-by-Step Guide
Step 1: Access the Trash / Recycle Bin
- Navigate to the Shared Drive.
- Click “Trash” or “Bin” in the left-hand menu.
- Browse for the deleted file or folder.
Step 2: Restore the File
- Right-click the file/folder → select “Restore”.
- The file will return to its original folder location.
Step 3: If the File is Not in Trash
- Check version history of the parent folder or related documents.
- Contact IT Support (Daniel Fox / Emma Ward) if the file cannot be found or permanently deleted.
Step 4: Best Practices
- Avoid deleting files unless certain they are no longer needed.
- Confirm folder structure before restoring to prevent duplicates.
- Regularly back up important files and projects.
Step 5: Troubleshooting
File not found in Trash - Check version history or contact IT Support
Restored file overwrites another - Rename the file before restoring
Cannot restore - Ensure you have proper permissions; contact IT if needed